We know that good homes give people the chance to lead more fulfilling lives. That’s why we’re dedicated to delivering high-quality homes and friendlier communities.
We'd like to welcome our new residents from our recent transfers by offering you some useful information on what services we offer and how the transfers affect you.
Check out the full results of our Tenant Satisfaction Measures survey and how we're improving our service.
Winter usually brings more challenges for our residents so we are detailing how we will support you this year. We have also included information regarding the change in the Winter Fuel Payment and what support we can offer.
The safety of our customers is our top priority. Find out how we're working to keep you safe, and how you can help, if you live in one of our high-rise blocks.
The Social Housing Act aims to give tenants greater power and enable the Regulator of Social Housing to better support tenants living in unsafe homes.
We're committed to listening to your feedback.
Find out how we're performing, based on what you've said about our services, and what we're doing to make improvements.
We know that money worries can be really stressful, so we’ll do everything we can to support you.
This section includes useful information to help you stay on top of your finances.
We are looking for tenants who are passionate about their community to join our Gateway Membership Team.
You will help shape our future and make sure that tenants' voices are heard.
We want our tenants to help shape our future – that’s why we offer lots of opportunities for you to get involved and influence what we do!
If you're passionate about your community and want to help us deliver better services, we want to hear from you.
We offer a great range of homes specifically for people over the age of 50.
If you’re looking for a safe, secure home that also allows you to maintain your freedom, we can help.
We are aware that Allpay are experiencing problems which may affect customers trying to make payments. They are working hard to get their systems up and running again. We're sorry for any inconvenience caused. If you need to contact us, please call 0800 218 2247 or email enquiries@wcht.org.uk.