Better homes, friendlier communities – together

We know that good homes give people the chance to lead more fulfilling lives. That’s why we’re dedicated to delivering high-quality homes and friendlier communities.

Find out more about us

Covid-19 – the latest advice for customers

Throughout the coronavirus pandemic, our top priority is the safety and wellbeing of our customers, staff and communities. Check out our FAQs for the latest information on our services.

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Our annual report to residents

Our annual report for 2020/2021 is now available to read! Find out how we performed and what we did to support residents and improve services throughout the year.

Read the report now

Stay safe from scammers!

Some customers have reported being contacted by people claiming to represent Watford Community Housing. Find out what to do if you think you have been targeted by a scammer.

Read our guidance here

We've got big plans...

We believe in working in partnership to transform our communities and change lives for the better.

Over the next five years, we want to do even more.

Our 2020-2025 Business Plan and our suite of strategies set out how we're going to do it. So let's go!

I want to know more – Let's Go!

Our Customer Promise.

Find out about our Customer Promise, which will guide our work over the next five years.

Data incident – customer information

On Monday 23rd March 2020 an email was sent out which contained personal information about some of our customers. We apologise unreservedly for this data incident.

If you have been affected by the incident, we are offering free cyber security services to provide additional support, protection and peace of mind. 

There is also a dedicated helpline, which is available on 0808 189 5205.

To find out more, please click the button below.

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Stay in the loop!

Sign up to our digital newsletter to get all the latest news from Watford Community Housing, including what's happening in your neighbourhood, money-saving tips and more.

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How we're performing

We're committed to listening to your feedback. Find out how we're performing, based on what you've said about our services, and what we're doing to make improvements.

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Get involved!

We want our tenants to help shape our future – that’s why we offer lots of opportunities for you to get involved and influence what we do! 

If you're passionate about your community and want to help us deliver better services, we want to hear from you.

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