Better homes, friendlier communities – together
We know that good homes give people the chance to lead more fulfilling lives. That’s why we’re dedicated to delivering high-quality homes and friendlier communities.
Making a difference
We are driven by our desire to make a difference to people's lives.
Our new plan for 2025-2030 sets out what we'll do to improve our services and foster great communities.
Watch the video below to find out more about our plans for the next five years. |
Our service standards
These service standards set out what you can expect from us, and what it should feel like to be a Watford Community Housing customer.
Fire safety in high-rise blocks
The safety of our customers is our top priority. Find out how we're working to keep you safe, and how you can help, if you live in one of our high-rise blocks.
Improving social housing
The Social Housing Act aims to give tenants greater power and enable the Regulator of Social Housing to better support tenants living in unsafe homes. Learn more about the new consumer standards which came into effect in 2024.
Read our Tenant Satisfaction Measures results now!
Check out the full results of our Tenant Satisfaction Measures survey and how we're improving our service.
How we're performing
We're committed to listening to your feedback.
Find out how we're performing, based on what you've said about our services, and what we're doing to make improvements.
Work with us.
We are looking for tenants who are passionate about their community to join our Gateway Membership Team.
You will help shape our communities future and make sure that tenants' voices are heard.
Get the latest news!
Sign up to our digital newsletter and get the latest news about Watford Community Housing and your local community delivered straight to your email.
Money worries?
We know that money worries can be really stressful, so we’ll do everything we can to support you.
This section includes useful information to help you stay on top of your finances.
Get involved!
We want our tenants to help shape our future – that’s why we offer lots of opportunities for you to get involved and influence what we do!
If you're passionate about your community and want to help us deliver better services, we want to hear from you.
Homes for people over 50
We offer a great range of homes specifically for people over the age of 50.
If you’re looking for a safe, secure home that also allows you to maintain your freedom, we can help.
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