Every year, we arrange to check your gas and boiler systems and your smoke alarms. If you live in a block, we also carry out Fire Risk Assessments every year or every two years (depending on your block).
The findings from our visits to your home, whether to check your boiler or assess your building, help us to constantly maintain a clear picture of how your home is protecting you.
If we arrange an appointment with you, either to carry out fire safety works or to check your gas boiler system, please let us in at the agreed time so that we can help keep your home safe.
If you have concerns about any of our fire safety practices, please email them to firstname.lastname@example.org. You can get in touch on this email at any point, even outside of our standard complaints procedure, and we’ll address it.
For a full guide to fire safety and information on how to make sure you know what to do in the event of a fire, you can visit Hertfordshire Fire and Rescue’s website.
For more information on our policies and how to keep safe in your home, take a look at our fire safety FAQs below.