Working to improve Abbey View and Munden View

The full package of improvement works include:

• CCTV
• upgrading the communal heating system
• replacement windows and patio doors
• ventilation works
• roofing works
• external insulation works
• lighting upgrade
• extending the existing sprinkler system

The whole package of works will take place from around Summer 2024 to Autumn 2025. 

We don't have confirmed timescales for the individual work packages yet as there is a lot planned, but we will continue to update residents on progress and expected timescales for different elements throughout the works. 

• Design - Constructive Thinking, ECO Surv, NECO Service Design and WarmFront
• CCTV - Focus Group

This list will be updated as we confirm the appointed contractors. 

We are pleased to have secured government funding to help finance these works. This government funding has come from the Social Housing Decarbonisation Fund as well as other funding schemes.

If you rent your home, there will be no additional cost to you. If you are a leaseholder, we will contact you to advise you of any costs in advance. 

We appreciate that some of the works we are carrying out may result in some disruption and noise for residents, as we work to improve your block and your home. Please be assured that we will do all we can to keep disruption to a minimum throughout the works. We will contact you in advance if there is anything you need to know. 

Residents may be contacted, either by us or by our contractors, to arrange an appointment if access is needed to their homes. All our staff and contractors will be able to provide a form of ID, showing that they are from one of the companies named above. Please contact us if you have any concerns about anyone asking for access to your home. 

We have asked all contractors to park away from site to minimise the loss of parking. 

Building sites can be dangerous places for children and people who have not got the appropriate protective clothing and training. We make every effort to secure spaces and ensure that there are warnings in areas where children shouldn't play. Please make sure that you supervise children in your care when near the site. 

We will send residents of Abbey View and Munden View a regular newsletter with all the latest updates on the improvement works. It will let them know more about what the works involve and how they are progressing. We will also be holding regular meetings to discuss the works, and any queries residents have, and will post updates to the information screens in the entrance area of each block.

Please also keep an eye on this page - we will keep it updated with all the latest information throughout the programme of works. 

Throughout February 2024, our contractor Focus Group installed 67 360-degree CCTV cameras on each floor of Abbey View and Munden View in order to make the blocks safer and more secure. 

They are covering the bin chutes, the fire doors leading to the central lift corridor, the lifts, and the car park barriers. The footage will only be looked at when an incident has been reported, such as anti-social behaviour, fly-tipping, shopping trolley dumping, and to ensure proper use of the bin chutes. We will then work with Watford Borough Council to fine or prosecute the perpetrators who are fly-tipping, as per our Estates Services Policy.  

George Harrison, the Project Manager for the improvement works at Abbey View and Munden View, is happy to discuss any questions or concerns you may have. You can contact him directly by emailing george.harrison@wcht.org.uk or you can contact our Customer Services team to arrange an appointment. 

You can also contact your Housing Officer, Shalim Hoque, with any general queries or concerns about your block.