West Herts Homes is consulting its tenants over a proposal to transfer its 28 homes to Watford Community Housing. Following the transfer, we would be responsible for maintaining these homes and providing services to the customers living in them.
With housing associations operating in a challenging economic environment and with increased regulatory requirements, the transfer would help to ensure that West Herts Homes customers continue to have well-maintained homes and good-quality services.
For more information, see the press release: West Herts Homes consulting with tenants on transfer to Watford Community Housing
West Herts Homes has written to all its customers to inform them of the proposed transfer and invite questions and feedback. The consultation period lasts until 10 January 2024.
West Herts Homes is also arranging meetings and home visits to discuss the proposal with customers individually and make sure customers have all the information they need.
If you are a West Herts Homes customer, West Herts Homes remains responsible for maintaining your home and providing your services while the consultation is ongoing. You should continue to contact them as usual with any issues about your home.
If the transfer goes ahead, we will contact you to let you know when your tenancy and services will transfer over to Watford Community Housing.
If you have any queries or concerns at any time during this process, please contact West Herts Homes directly, using the information in the letter you have been sent. If you have not received a letter, please call 01442 244484.
For more information on the proposed transfer, check out our FAQs below.