What we do

Our culture and values

Our culture and values reflect what matters most to our customers, and they are central to how we work – helping us to achieve our vision of ‘Better homes, friendlier communities – together’.

At Watford Community Housing, we aim to reflect the communities we serve and the values that we place at the heart of our work. By building a vibrant culture focused on diversity, inclusivity, wellbeing and positive staff engagement, we can work together to achieve our goals.

Our culture

At Watford Community Housing we aim to build a vibrant culture based on our values – helping individuals to succeed, attracting the best people and enabling us to deliver for our customers. We want to be an organisation that makes a real difference to the lives of our employees, creating something that people want to be a part of. 

Because our residents and communities deserve the best, we set high expectations for ourselves – and this is reflected in how we work. By making sure that we have the right mix of talented people, and investing in their future, we will work together to deliver the homes people need, the excellent services our customers expect and opportunities that allow our communities to thrive.

Our values

Our corporate values were created with input from across the organisation, to reflect who we are and what we believe matters most to our customers and communities. 

Our values are:


We are honest, open and respectful. People trust us to keep our promises.


We have a can-do attitude and embrace opportunities to improve and innovate.


We work together as one team and build lasting partnerships to get results.