We are currently in the process of making sure that we have up-to-date information on all our residents, including information on your preferred contact methods, equality and diversity and whether any of your details have changed since we last spoke.
We are doing this to help us understand our customers better and to ensure that we are providing the best services to meet your individual needs. You do not have to give us any information that you don’t want to.
We will be asking for this information via phone call or in person if we do not have your contact information – so please look out for this in the coming months. If you do receive a call from us, please rest assured that this is a legitimate call from a member of the Watford Community Housing team.