Our Christmas opening hours – 2023-2024

Our office will be closed for a few days during the Christmas period! We will still be open for a few days between Christmas and New Year's Day. 

Our opening hours over the holiday period are:

Friday 22 December: 8:30am - 4pm

25 - 27 December: Closed

28 December: 8:30am - 5pm

29 December: 8:30am - 4pm

1 January: Closed

We resume our normal hours from Tuesday 2 January.

When we're open, all of our services will be available. However, please be aware that our call centre may be very busy and wait times may be longer than usual on Tuesday 2 January, as this is the first working day of the new year – we’re sorry if this is the case. 

Don’t forget that you can also find the answers to lots of questions on our website and, you can report issues to us through your online account. 

We would like to wish all of our residents a Merry Christmas and a Happy New Year – we hope you enjoy the festive season!