Parking – who is responsible for what?

This page explains which organisation is responsible for different aspects of parking and parking management in and around our community areas.


Watford Community Housing is responsible for...



  • Parking on Watford Community Housing-managed land
    We oversee parking arrangements on our own estates, including:
    • the use of parking permits at our schemes
    • working with management companies for estate or private land parking controls
    • managing access solutions, such as barriers, on our land
    • removing abandoned or SORN vehicles on our land 
  • Electric vehicle (EV) charging arrangements located on a Watford Community Housing-managed property
  • Communication and service standards
    We outline what residents can expect from us, including responsibilities related to the home and communal areas (parking is mentioned in general guidance documents) 
  • Working collaboratively with councils
    We work with Hertfordshire County Council (HCC) and Watford Borough Council (WBC) to help improve local amenities, which can include parking-related matters on or near our estates

Watford Borough Council is responsible for...



  • Parking enforcement
    They enforce all on-street and off-street parking restrictions under civil parking enforcement arrangements. This includes:
    • issuing Penalty Charge Notices (PCNs)
    • enforcing controlled parking zones (CPZs), yellow lines, loading restrictions, suspensions and dispensations
  • Parking permits and visitor vouchers
    Residents apply to Watford Borough Council for:
    • resident permits
    • visitor vouchers
    • new parking schemes and consultations
  • Managing public car parks and parking bays in the borough
     Including operations and amendments to off-street parking orders
  • Dropped kerb enforcement
    They handle enforcement activity around dropped kerbs as part of parking services
  • Civil enforcement expanded from police
    Since 2007, Watford Borough Council’s civil enforcement powers cover both on-street and off-street parking contraventions in Watford

Hertfordshire County Council is responsible for...


  • The public highway
    • keeping the highway safe for all road users
    • ensuring the public’s right to pass and repass — preventing obstruction of the highway
  • Licensing and enforcement on the highway
    • licensing of skips, scaffolding, A‑boards, street cafés, temporary/fixed signs
    • enforcement related to ensuring the highway is not blocked
  • Traffic Regulation Orders (TROs)
    Powers for implementing parking controls for safety reasons on public highways remain with HCC (often enforced by district councils)
  • Maintenance of roads and pavements
    They manage repairs, road closures, and defect responses
  • District/borough councils’ role (linked)
    They note that on-street parking schemes and enforcement are carried out by district and borough councils under agency agreements

Hertfordshire Police are responsible for...



Under modern arrangements:

  • Most parking enforcement is now civil, carried out by Watford Borough Council — not the police. The transfer from police to civil enforcement in Watford occurred under decriminalised parking enforcement orders

The police may still act when parking issues involve:

  • Obstruction of the highway (criminal offence)
  • Dangerous parking
  • Vehicle-related crime (e.g. theft or anti-social behaviour)

However, routine parking enforcement such as double yellow lines and CPZ rules is not police-led.


In summary...

Organisation
What they are responsible for
Watford Community Housing
Parking on our land, estate permits, barriers, local management companies, EV chargers on our property, tenant guidance, collaboration with councils
Watford Borough Council
All civil parking enforcement (on/off-street), PCNs, CPZs, public car parks, permits and visitor vouchers, dropped kerb enforcement, TRO amendments
Hertfordshire County Council
Public highway safety, licensing for highway use (skips, scaffolding, signs), TROs for safety measures, road and pavement maintenance, overarching highway authority
Hertfordshire Police
Only police parking issues when criminal matters arise (dangerous obstruction etc.). Routine parking enforcement rests with the council