Reheat your home

We want all of our residents to have a warm and comfortable winter, and that means checking your heating sooner rather than later.

All you need to do is quickly turn your heating on, just to check if everything is working properly. 

By checking now, you can help us to act quickly if there's a problem in your home – letting us know sooner rather than later so we can repair it early and make sure your house is warm and in working order, ready for those chilly winter months!

We have a number of homes who have chosen to have their heating capped for one reason or another – we are reaching out to all these residents to see if they still want this. 

If you have it capped due to money worries – please talk to us. We have a group of dedicated Financial Inclusion Officers who will be able to talk you though your options. You can find more information on the support we can offer here.  

If you do notice any problems with your heating, you can report a repair through your online account, by calling 0800 218 2247 or by emailing enquiries@wcht.org.uk.