An update on our external wall insulation programme

As we continue our journey towards net zero carbon, our goal is to ensure that all of our homes reach an Energy Performance Certificate (EPC) rating of at least band C by 2028, two years ahead of the government’s deadline for social housing providers.

One of the ways that we are improving the energy-efficiency of our homes is by installing external wall insulation in homes with lower EPC ratings. 

Using a grant from the government’s Social Housing Decarbonisation Fund wave 2, we have been able to make improvements to over 300 homes! As of October 2025, we are working on the final 40 homes on this programme and will aim to complete over 360 homes by March 2026. 

Not only does the external wall insulation enhance the energy-efficiency of the homes but also the look and feel. 

One of our homes in North Watford was finished with a beautiful grey brick slip – the resident loved it so much that he redid the ramp outside his home to match the new aesthetic. 

The resident said: “The overall look is lovely – the grey brick looks really modern and a real improvement on what it looked like before!

“The process was really good and I 100% would recommend it to other residents – we had a few issues along the way but these were sorted very quickly by the team. I look forward to seeing the effect it has on my energy bills as it gets cooler.”