Our Financial Inclusion Officers are here to help you

Our Financial Inclusion Officers are here to help you
Two minute read

Since March 2020 and the start of the Covid-19 pandemic, the government have introduced new schemes which have acted as a lifeline for so many people during such a difficult period. 

The Coronavirus Act 2020 provided protection to tenants – whether in social housing or renting privately – by increasing notice periods and changing how and when landlords could evict tenants. People who receive Universal Credit were given a £20 per week uplift and a furlough scheme was introduced – which saw the government pay employees on the scheme up to 80% of their usual wage, keeping them on their employer’s payroll and protecting their jobs.

In the last few weeks there have been some changes to these schemes and initiatives – the eviction ban was lifted on October 1st and has returned to pre-pandemic conditions, and the furlough scheme and Universal Credit uplift have both ended. We have also recently seen energy and fuel prices rise. 

We understand that this may be a difficult time for many of our customers. If you are in need of support, please get in touch as we have a dedicated team of Financial Inclusion Officers on hand to help you.

We offer a free, confidential advice service, so whether you’re looking for Universal Credit support, advice on budgeting or information about how to manage your bills, we are here for you.

You can get in touch with our team by emailing TSupport@wcht.org.uk or calling 0800 218 2247