Did you know that if you find yourself living in a property that is too large or no longer appropriate for you, then we can help you to find something more suitable?
If your circumstances have changed and you no longer feel like your current home is a good fit, we’ll do our best to help you find somewhere that is right for you – where you can feel happy, comfortable and secure.
How does it work?
Once you are on your local authority’s housing register, you can bid for advertised properties that you would be interested in. You can also do a mutual exchange – where you exchange your property with someone else who is also looking to move. This can be from anywhere across the country!
You may be eligible for a cash incentive of up to £2,200 if you are looking to move to a smaller home.
We want to work with you to ensure a smooth process and we pride ourselves on offering practical support and advice to help you get the most out of your home.
We recently helped one of our customers find a new home and she kindly agreed to answer a few questions about the process.
What was your housing situation like before and why were you thinking of downsizing?
“I lived in a 2-bedroom flat which I raised my son in. I lived there for 38 years and felt it was time for a fresh start; to move to a new home that I could really enjoy in my later years”.
How did you find the process of looking for your new home? Did you find a new, smaller property or do a mutual exchange?
“The process was great! I was supported to find a smaller home and I would not have managed it by myself. The support from the Home Move Officer was amazing – from the beginning of the process, to getting the keys to my new home!”
How did Watford Community Housing help you through the whole process?
“They were very supportive! I felt involved and listened to. I was updated throughout the process and I was able to call any time with questions, which helped to alleviate any concerns or anxiety I was feeling”.
How do you feel now in your new home? Do you feel like it is a better fit for your needs?
“I couldn’t be happier! It fits my needs perfectly. I potter around in bliss!”.
Would you recommend the rightsizing process?
“Yes absolutely. The Home Move Officer knows her stuff and helped me find a home that is perfect for me”.
If you thinking rightsizing may be the best option for you, you can find more information by reading our leaflet here, or you can get in touch with the team by calling us on 0800 218 2247 or emailing email@example.com.