Policies

Our vision is to provide better homes and create friendlier communities - together.

We are currently in the process of reviewing all of our policies.

For further details please contact us on 01923 209000.

If you have any feedback or suggestions, please let us know by clicking here.

Downloads

Access to housing policy 2009
Aids & Adaptations Policy 2009
Anti Social Behaviour Policy 2009
Asbestos Policyand Plan 2009
Assignment & mutual exchange policy 2009
Bad Debt & Write Off Policy 2009
Board Member Policy - June 2007
Board Member Policy Statement - April 2008
Complaints Policy 2009
Corporate Debt Policy 2009
Decant Policy 2009
Disposal of small areas of land policy 2008
Domestic Violence Policy 2009
Equality & Diversity Policy 2009
Estate Services Policy 2009
Fraud Policy - February 2008
Gas Safety Policy 2009
Gateway Committee Members Election and Selection Procedure
Health and Safety Policy
Improvements and Major Works Policy 2009
Independence Policy - March 2007
Joint Tenancy Policy 2009
LEASEHOLDER MGT. POLICY 2007
Racial Harassment and Hate Crime Policy 2009
Redecorations Policy 2009
Rent Policy 2009
Repairs & Maintenance Policy 2009
Scooter Store Procedure
Shop Lettings Policy 2008
Starter Tenancy Policy 2009
Succession Policy 2009
Sundry Debt Recovery Policy 2009
Support and Expenses Policy (Volunteer) - May 2008
Tenant Alterations Policy 2009
Tenant Compensation Policy 2009
Tenant re-charge policy 2009
Transfer Incentive Scheme Policy 2009
Treasury Management Policy - August 2007
Voids Policy 2009
Vulnerable Tenants Policy 2009
Whistleblowing Policy